Solve the problem your product has today.
Find an operating problem or a customer application similar to yours. These are worked reference scenarios to help you assess the fit and engineering work, not customer deployment claims.
See how the platform worksFollow the evidence through to the result.
Illustrative operating scenarios, not measured customer outcomes. Use the linked playbooks to reproduce the investigation with your own devices.
One gateway has changed
- Starting condition
- Pulse flags a gateway whose disk usage and packages differ from its peers.
- Investigation and action
- Review the difference, inspect collected logs and reach the online device to check the service. Decide whether the change is expected before acting.
- Evidence to check afterwards
- Check fresh logs, disk use and the next health observation. Record what changed and whether further work remains.
Explore the fleet investigation →A pilot release starts generating errors
- Starting condition
- Support receives repeated timeout reports after a pilot firmware release.
- Investigation and action
- Search the signature and compare versions and cohorts. Preserve the evidence and decide whether to pause the rollout or test a corrective change.
- Evidence to check afterwards
- Compare fresh errors and expected readings in the pilot cohort before expanding. An action being sent is not proof of recovery.
Read the release investigation →A customer asks for a replacement
- Starting condition
- A unit is reported as faulty and someone must decide whether to send a technician.
- Investigation and action
- Identify the unit and customer. Review available coverage and service history, collected evidence and live diagnostics where the device is online.
- Evidence to check afterwards
- Confirm current device behaviour after any remote action. If a visit or replacement is still needed, leave the findings and remaining work for the next responder.
Read the support investigation →Read the guide to operating an existing Linux product →
Build around the job your customer needs to do.
These worked applications show what your team integrates and what Dataplicity provides. Open a guide for the device contract, customer view and workflow.
You bringProbes, gateways, sensing stack and SiloSentry brand
Dataplicity suppliesDevice Class, OEM fleet view, branded portal and Product Application workflow
You keepSensing method, calibration and physical install
More product journeys
Industrial gateway
Support a gateway and give customers its readings and status.
You keepProtocol correctness and field wiring
See the responsibility split
- You bring
- Gateway hardware and protocol mappings
- Dataplicity supplies
- Health vs attention, protocol workbench, remote support and portal
CCTV
Give customers live video, recordings and camera events.
You keepCapture pipeline and detection models
See the responsibility split
- You bring
- Linux camera hardware, optics and algorithms
- Dataplicity supplies
- Live and recorded video surfaces plus branded Customer Portal
Offline silo outload
Build an outload workflow for sites with intermittent connectivity.
You keepWeighbridge and yard process rules
See the responsibility split
- You bring
- Site process, tickets and driver workflow
- Dataplicity supplies
- Product Application records, offline datasets and reconnect handling
HVAC scheduling
Let customers schedule equipment across a building.
You keepController integration and building safety logic
See the responsibility split
- You bring
- Controllers and zone model
- Dataplicity supplies
- Schedules, applied-state records and Customer Portal workplace
Remote signage
Run screens in the field from one portal.
You keepYour player software, media, layouts and customer relationship.
See the responsibility split
- You bring
- Linux signage players, Your media and layouts, Your brand
- Dataplicity supplies
- Screens and venues, Media library, Playback events, Branded customer portal
Connect a device and decide what to add next.
Start with a Linux device you can reach. Remote access is free on one device. Add the operating tools and customer application capabilities your product needs.
