Build, ship and support connected products.
Support equipment in the field. Ship improvements. Give customers their own application.
Keep your Linux and application. Start with the agent.
Remote support workspace · Northstar demo fleet
What do you need to do?
Fix equipment remotely
Open a terminal, inspect logs and check the recovery.
Give customers their own app
Show readings and permitted controls in a branded customer app.
Bring in an AI specialist
Hardware, firmware, customer success and technical support. Plan and usage limits apply.
Reach field devices with your own tools
Use Network Connector from Linux to reach permitted TCP services through private addresses and DNS.
Remote Desktop for POS and SCADA
Help someone on a Windows, Linux or macOS computer. Free for up to five registered computers per organisation. Paid plans include unlimited registered computers. No per-user fees. No per-desktop fees.
Find the fault. Check the recovery.
Follow device history, logs and diagnostics into an authorised support session.
Help the person at the other end get back to work. Keep the device, its history and the next action together.
See the remote-support workflow →Your tools. Their application.
Manage the product in your workspace. Give customers their own readings and permitted controls.
Explore customer applications →Reference product views; configuration and integration are required.
Customer readings and controls · level-monitor reference
Start with a connection.
Your OS and updater can stay. Add monitoring, software delivery or a customer app when you need them.
Choose your starting point →RAUC image updates require a prepared, qualified image.
Support the people behind the products, too.
Useful tools for the team and the workplace around your connected business.
A better welcome
A visitor sign-in book, host notifications and site inductions. Free on every plan.
Work it through together
Team chat with AI specialists when you need another perspective. Available on paid plans.
Share your local API
Let a teammate connect to a named development tunnel. Available on paid plans.