Know when a device needs attention.

Set conditions for device health and availability, then route notifications to the people responsible. Check the affected devices and evidence before deciding what to do.

Dataplicity alerts showing active connectivity events across customer sites
  • Threshold, heartbeat, and expression rules.
  • Routing and on-call escalation in the same UI.
  • Alerts stay tied to device identity.

Alert rules

Define alert policies once and reuse them across cohorts.

Dataplicity logging console with device and platform events from the Northstar demo fleet

Thresholds

Metric thresholds

Trigger alerts on CPU, memory, or custom metrics.

Heartbeats

Offline detection

Alert when devices stop checking in.

Expressions

Fleet ratios

Alert on fleet-wide ratios or availability.

Routing and incidents

Route alerts into incident workflows.

Routing

On-call escalation

Route alerts to the correct rota.

Incidents

Incident management

Attach notes and resolution steps.

Audit

Alert history

Track alert history against the device.

Customer impact

Use alert state to drive support, reporting, and customer-facing availability.

Status

Status page inputs

Feed live component health and incidents into customer status pages.

Warranty

Support prioritization

Prioritize devices by coverage, customer, service tier, or deployment criticality.

History

Reliability evidence

Keep alert history available for SLA conversations and product reliability work.