Product updates

Recent improvements to the platform, modules, remote support, and customer-facing operations.

2026-08-01

Device Class Pulse

Device Class Pulse is available on paid plans. Dataplicity learns the normal operational fingerprint of each Device Class, then surfaces devices that drift — disk, packages, agent version, and more — with plain-language findings and charts.

Connectivity and SIM inventory

SIM cards are managed in one inventory. Sync Hologram or Jasper, or add SIMs manually, assign them to devices, and manage provider setup from Integrations (Business and above).
Chat integrations live under Integrations. Legacy Slack webhooks move into the shared hub alongside Teams; delivery outcomes show up in Logging under the Integrations source.

Developer platform

Hosted MCP is live at mcp.dataplicity.com. Connect Cursor (and other MCP clients) with an organisation API key; Gateway also expands fleet jobs, monitors, wormhole, and timeline coverage.
Gateway docs point at the canonical documentation site. The developers landing page is clearer, with OpenAPI still available for machines.

Support and AI

Paid plans can start Human Support from the assistant chooser. Prefer an AI assistant first, or go straight to the human team when you need one.
Paste screenshots and logs into AI chats more reliably. Suricata and other attachment-capable assistants accept real image and log pastes.

Device operations

Engineering device detail is built for observe-and-manage. Overview puts connection quality, wormhole, monitors, reachability, and disk-space history up front; Terminal stays the place to act.
Connection traces show live progress. Watch collection finish instead of refreshing to see whether a trace completed.

Status pages and ops suite

Public status pages show the customer-facing incident note. Internal create/publish/paging noise stays out of the public timeline.
Incidents, alerts, and on-call escalations are on Business plans (and above). The ops suite is out of beta.

2026-07-27

Device Check

Device Check is free and public. Run one command on a Linux device (no account required) and stream health, network-path breaks, clock skew, and process offenders into a temporary shareable report.

Operations and file collection

File requests are available on Business plans and above. Create a request, share a link or curl command, and collect files from the field without a full device session.
Business plans can edit device tags from the remote device UI.

Incident response and on-call

Incidents are built for triage. Ownership, severity, and urgency are front and center so open incidents drive response.
Named escalation paths route on-call. Group schedules and notification channels, assign a path on an active incident, and see who’s on duty by path on summaries and dashboards.
Get emergency pages in the Dataplicity app. Critical alerts can reach you from monitoring rules you configure, or when someone raises an incident manually.

Remote access and monitoring

Web console supports multiple sessions. Keep several device consoles open in tabs and switch without losing state.
Monitor history is easier to scan. Endpoint, CORS, DNS, heartbeat, and fleet monitors show recent evaluation history inline; User Impact rows include short per-flow sparklines.
You can keep talking to AI while Human Support is pending. Continue with the assistant instead of waiting idle for a handoff.

2026-07-20

Security and identity

Security detections are now available. Review findings, accept risk when appropriate, and restore items later from an Accepted risks view.
Risky logins appear as a dedicated tab. Unusual sign-in activity is easier to scan without cluttering higher-severity findings.
SCIM-managed groups stay read-only. When SCIM is enabled, group membership cannot be changed in the UI or via the API—identity stays with your provider.

Monitoring, alerts, and dashboards

Alert rules compose monitors with rule-owned timing. Combine conditions and fire only after a sustained match, with clearer Down and Degraded wording.
Device monitors now use priority (P0–P2). Set how critical a monitor is when it fires so important checks stand out from lower-impact ones.
Active-list dashboard widgets are available. Pin live alerts, fleet jobs, incidents, and scheduled tasks to ops and TV boards without mixing in resolved or idle items.
Fleet Map is available as a dashboard widget. Pin device geography to an ops board with tag filters alongside the rest of your fleet view.
Incident Management and status-page publishing are unified. Publish or unpublish on-call incidents from the incident workflow; public status pages reflect those incidents.
Paid plans include bundled monitors, scheduled tasks, and status pages. Standard and Business start with included ops allowances instead of metering from zero.

AI, CLI, and fleet operations

Pingüino can create confirmed fleet jobs. Jobs run with progressive per-device results posted back into the conversation.
AI fleet command review is clearer. A stepped review flow, privilege context, and tabulated results make it easier to approve and follow execution.
Free Plan chats go to Capibara. Free workspaces get a bounded AI guide instead of paid-plan specialists.
Web CLI is safer and more guided. Org, device, and session context stay visible, with curated read-only device recipes for common tasks.

Logs and fleet visibility

Log search is easier to learn and faster to use. Filter help and autocomplete make common queries less guesswork during investigations.
Log chips support dig-in actions. Jump from a device or monitor chip straight to terminal, device detail, or related monitor lists.
Location tags are back on device lists. Filter and scan by location in day-to-day fleet views.

2026-07-15

Single-device connectivity monitoring

Monitor the connectivity of individual devices. Create focused alerts for critical devices that remain offline, without the noise of fleet-wide monitoring.

2026-07-13

Security, operations, and remote access

Security Activity is now available as a dedicated audit view. Review sign-ins, access changes, remote sessions, and fleet events in one place.
Log management is clearer and historical browsing is more reliable. Configure sources separately from viewing logs, with smoother loading for long history.
Use Dataplicity CLI workflows directly in the app. The browser CLI brings familiar command-line tasks into your workspace.
Terminal filtering is easier on large fleets. Tag filters and fleet counts make it simpler to narrow down the devices you need.
Fleet jobs are easier to follow. Status summaries and per-target run logs make execution outcomes clearer.
Device class management has expanded. Device class detail pages now provide richer operational context.

AI, billing, and account administration

AI assistants are easier to reach and more capable. Pingüino, Búho, and Capibara support ongoing conversations, clearer handoffs, and shared screenshots or files.
Billing self-service is built into the app. Update billing details and payment methods without leaving Dataplicity.
SSO configuration is now available on paid plans. Teams can manage their organisation sign-in setup directly in Dataplicity.

Customer communication

Status pages have a refreshed design. Published service health is clearer and easier to scan.
Incident updates can be published to selected status pages. Keep customers informed from the incident workflow.

2026-07-01

CLI session reliability improvements

Terminal session close behavior is more resilient. CLI sessions now handle cleanup stalls more gracefully.

2026-06-30

Log ingest performance under load

Log ingest flow is more resilient during traffic spikes. Backend changes reduce contention and improve responsiveness on high-volume paths.

2026-06-29

CLI onboarding and AI Copilot workflow improvements

CLI install guidance is now clearer in-product. Teams can get started faster with improved onboarding and setup guidance.
Homebrew install instructions were improved. Setup is more straightforward with corrected install path guidance.
AI Copilot guidance in terminal workflows was refined. Starter prompts and follow-up behavior are more consistent during day-to-day operations.
File transfer and terminal interactions are more polished. Transfer status handling and terminal UX updates reduce friction in routine device operations.