Product updates

Recent improvements to the platform, modules, remote support, and customer-facing operations.

2026-09-09

Device pages are clearer for day-to-day operation. Controls, status, and diagnostics are easier to find, and Diagnostics is a guided health check instead of a loose bag of tools.
Network pages show Connected products. Operators can add or remove network widgets, and camera streams on a network jump straight to the bound device.
Cameras use the names your customers set. Live review keeps seekable history, with optional event markers on the scrubber when the widget allows it.

Product records are built for operators, not just data entry. Filter and sort lists, keep personal saved views, export matching rows, and run bounded reconciliation reports from the portal.
Only eligible actions appear on a record. The portal shows operations the current user can actually run for that record and role.
Application Workspaces catch up to first-class apps. Long-tail products get overview aggregates, curated records, and a map surface without a custom portal rebuild.
Integrations are safer to operate from the portal. Customers get a safe integration catalogue and delivery operations without opening OEM tooling.

Mark class streams as Keep history or Live only. Durable streams retain history for the plan window so charts and investigations work; live-only streams stay last-known and can sample faster without burning retention.

Product Application authoring is a full workspace. Build, Behaviour, Access, and Release sit in one shell, with publish preflight, sandbox scenarios, and an execution debugger for process work.
You can move definitions between environments. Export and import application packages, including schema migration and upgrade drain when versions change.

2026-08-28

The Customer Portal suite is available on Standard plans and above. Brand a portal, invite customers, and design the device UI they see. One portal and one customer on Standard; multiple on Business+.
Operators get a map, alerts, and cameras in the portal. Find devices, acknowledge product alerts, test connectivity, and review live video with seekable event history.
Class software and UI design ship with the suite. Lay out the OEM device experience and manage class containers and rollouts alongside the portal.

Product Applications are available on Standard plans and above. Author the product your customers run: versioned models, Device Class bindings, rules, operations, processes, and customer portal instances. Publish updates without rebuilding the portal from scratch.
Starter kits jump-start common connected products. Apply ready-made patterns for silo level monitoring, silo outload, energy sites, HVAC schedules, industrial gateways, screen fleets, and camera access.

Fleet composition shows how a class is really made up. See distributions across agent version, OS, packages, and more, then click through into the matching device cohort.
Makeup history sits alongside live Pulse. Compare how class composition has shifted over time, not only the current snapshot.

2026-08-24

Usage and pricing now include video. Transfer, storage, and transcode limits and metered costs sit alongside your other plan usage.

2026-08-22

Run bounded investigations from device detail. Capture host logs for a short window, refresh inventory facts, or continue with connection traces and Device Check from the traces panel.

2026-08-21

Device classes support dual-camera widgets. Bind a second camera, name cameras per device, and go live over HLS.
Level inputs are first-class on the Device Class. Define composed level inputs and show derived level tiles to operators — built for tanks, silos, and similar hardware.

2026-08-20

Project Boards are available in the core portal when enabled for the organisation. Organise delivery work as Kanban boards in Dataplicity so linked cards stay one click from devices, events, incidents, and monitors.
Add work from fleet surfaces. Create cards from device, incident, and event views; use checklists, labels, attachments, and archiving.
Private boards use matching labels and access tags. Keep sensitive triage restricted to groups whose board access tags match a board label, while initiatives and projects roll up from linked card progress.

2026-08-11

Channel samples no longer land in Postgres. Agents still upload a combined batch; last-known and the recent window stay on Redis, and history is persisted to object storage.
Retention follows the plan. Standard keeps 7 days, Pro keeps 90 days, and Enterprise can enable 365-day extended retention (beta, enterprise only; may be priced after GA).
Channel history is defined on the class stream. Devices receive durability with their rate limits and keep that contract across restarts. Live-only channels stay last-known and can sample faster; keep-history channels use the plan window.
Overloaded ingest publishes coverage instead of going dark. Limits include a `coverage` factor; agents downsample to it, and the server thins still-entitled uploads rather than 429ing the fleet to zero.

2026-08-01

Device Class Pulse is available on paid plans. Dataplicity learns the normal operational fingerprint of each Device Class, then surfaces devices that drift — disk, packages, agent version, and more — with plain-language findings and charts.

SIM cards are managed in one inventory. Sync Hologram or Jasper, or add SIMs manually, assign them to devices, and manage provider setup from Integrations (Business and above).
Chat integrations live under Integrations. Legacy Slack webhooks move into the shared hub alongside Teams; delivery outcomes show up in Logging under the Integrations source.

Hosted MCP is live at mcp.dataplicity.com. Connect Cursor (and other MCP clients) with an organisation API key; Gateway also expands fleet jobs, monitors, wormhole, and timeline coverage.
Gateway docs point at the canonical documentation site. The developers landing page is clearer, with OpenAPI still available for machines.

Paid plans can start Human Support from the assistant chooser. Prefer an AI assistant first, or go straight to the human team when you need one.
Paste screenshots and logs into AI chats more reliably. Suricata and other attachment-capable assistants accept real image and log pastes.

Engineering device detail is built for observe-and-manage. Overview puts connection quality, wormhole, monitors, reachability, and disk-space history up front; Terminal stays the place to act.
Connection traces show live progress. Watch collection finish instead of refreshing to see whether a trace completed.

Public status pages show the customer-facing incident note. Internal create/publish/paging noise stays out of the public timeline.
Incidents, alerts, and on-call escalations are on Business plans (and above). The ops suite is out of beta.