Operate your devices on Standard
Evaluate remote access on one device, then use Standard for Device Classes, remote access, diagnostics, logs and Pulse. No Customer Portal required.
Free on one device. Published per-device tiers after that, with monitors and scheduled tasks included rather than sold back to you.
Choose a plan and device count. That estimate is usually enough - monitors and scheduled tasks are already bundled.
Plan level
Operate your device fleet.
Devices
Pick a plan and how many devices you operate. No other maths required for a normal fleet.
Most fleets can skip this. Use it for add-ons or anything beyond the included allowance.
Device tier calculation
3 devices are priced across tiers:
Pricing is in USD and exclusive of any applicable taxes.
This is an estimate based on the calculator inputs and published rates. Your bill may go up or down as those inputs change and is subject to billing.
Choose the operating capabilities you need. Both paid plans work independently of a Customer Portal; customer applications are available when you need them.
Evaluate remote access on one device, then use Standard for Device Classes, remote access, diagnostics, logs and Pulse. No Customer Portal required.
Add fleet jobs, log analytics, saved investigations, incidents and on-call escalation. These capabilities work for your team whether or not you use customer applications.
Standard includes one Customer Portal and one downstream customer organisation with portal branding. Business+ supports multiple portals and organisations, subject to published platform limits.
Compare what's included once you know which job you are buying for.
| Feature | FreeEvaluate on one device | StandardRemote access and everyday device operations | Business+Advanced fleet operations and customer applications |
|---|---|---|---|
| Core platform | |||
Remote terminal | Limited to 1 device | ||
Wormhole access | Limited to 1 device | ||
Port forwarding (standard ports) | Limited to 1 device | ||
Port forwarding (custom ports) | — | — | |
Custom wormhole URLs | — | — | |
Remote diagnostics | — | ||
Dashboards | Limited to 1 | ||
Displays | Limited to 1 | ||
| Customer surfaces | |||
Status pages Publish incident updates to selected pages from the incident workflow. | Not included | Purchasable | 1 included |
Custom branding and domains Portal branding on Standard. Custom domains on Business+ when shipped. | — | Portal branding | Branding + custom domains |
Custom domains | — | — | |
File requests Public upload links for customers and field techs to send logs, dumps, and configs. | — | — | 5 GB included |
Customer Portal | Not included | 1 portal | Unlimited* |
| Monitoring | |||
Monitors Includes fleet checks plus single-device canary monitors for critical boxes. | Limited to 1 | 25 included | 50 included |
5‑minute polling | — | ||
1‑minute polling | — | — | |
Connection stability monitoring | — | — | |
| Operations | |||
Alerts | — | — | Included |
Alert rules Compose monitors into rules that raise incidents when every condition matches. | — | — | Included |
Fleet map Last-known device geography with tag filters and a dashboard widget. | — | — | Included |
Fleet jobs Run or schedule guarded commands across tagged fleets with per-device results. | — | — | Included |
Incidents | — | — | Included |
On‑call escalations | — | — | Included |
Scheduled tasks | Limited to 1 | 25 included | 50 included |
| Logs | |||
24‑hour retention | — | — | |
7‑day retention | — | ||
90‑day retention | — | — | |
Log analytics | — | — | Included |
Saved log investigations Save and rerun recurring fleet log checks. | — | — | Included |
Usage‑based log ingest | — | Includes analytics | |
| Video | |||
Video transfer Live and recorded camera upload/playback. Priced at about 2× AWS data transfer. | Trial cap only | 5 GB included, then $0.20/GB | 5 GB included, then $0.20/GB |
Video storage Retained camera footage. Priced at about 2× AWS S3 storage. | Trial cap only | 5 GB included, then $0.05/GB-month | 5 GB included, then $0.05/GB-month |
Video transcode Managed HLS packaging and scrub thumbs. Priced at about 2× AWS MediaConvert. | Trial cap only | $0.05/min | $0.05/min |
| Security | |||
SAML/SSO SAML SSO is standard, not a premium add-on. | — | ||
SCIM provisioning Orphaned accounts are a security risk. SCIM keeps access in sync. | — | ||
Security activity Sign-ins, access changes, remote sessions, and fleet events in one audit view. | |||
Security detections Because security isn't optional. | — | ||
Drop us a message for installed-base lifecycle, governance, or tailored fleet pricing. Tell us your fleet size, support expectations, and deployment model.