Docs

Reach a Linux device behind a customer network.

Open a browser terminal over the agent’s outbound connection. Investigate with device health and collected logs. Live access requires an online agent that can reach Dataplicity; outbound network policies still apply.

Find your starting point

Get the install command by email. Remote access is free on one device. Pricing

Dataplicity terminal cockpit with fleet device list and a live device shell session
  • Reach internet-connected devices even behind firewalls or private networks.
  • Correlate telemetry, logs, alerts, and incidents in a single timeline.
  • Open remote shell sessions with role-based access and an access-event audit history.
  • Keep on-call response and customer updates in one control plane.

What the connection needs

Install the agent on a supported Linux device you can access. Live remote access begins when the agent is online and can reach Dataplicity. Outbound network policies still apply.

Installed Linux agent
Required
Outbound access to Dataplicity
Required
Inbound SSH port
Not needed
Customer VPN
Not needed
Static public IP
Not needed

Connect from the device

The agent makes the outbound connection, including from behind NAT or a cellular network when policy permits it.

Use the browser

Select an online device and open its remote terminal with the appropriate account access.

Review access events

Session opens are recorded. Terminal contents and keystrokes are not recorded.

Telemetry and logs

Metrics and syslog arrive over the same outbound connection.

Telemetry

Ops dashboard

Fleet health metrics and per-device drill-down.

Logs

Log search

Tail and search syslog across devices and servers.

Events

Event history

Deploys, restarts, and config changes in one timeline.

Alerts and incidents

Route alerts and document incidents without leaving the ops view.

Alerts

Alert rules

Thresholds, heartbeats, and expression-based alerts.

Routing

On-call escalation

Route alerts to the right rota and log the response.

Incidents

Incident management

Attach notes and resolution steps to each incident.

Remote access

Open a secure shell without poking holes in the network.

  • Outbound-only access keeps customer infrastructure closed.
  • Session opens and device actions are logged with device and incident context.
  • Access respects org roles and cohort scopes.

Terminal

Remote shell

Open secure shells on devices through Dataplicity.

Scripts

Saved commands

Run repeatable commands on target cohorts.

Audit

Access record

Review remote session opens as access events. Terminal contents and keystrokes are not recorded.

Try the workflow on a device you can reach.

Connect one Linux device and open its terminal. Choose a paid plan for diagnostics, Pulse and the operating capabilities you need.

Find your starting point