MachineForest Limited (“We”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), you are the data controller and MachineForest Limited incorporated in England and Wales with company number 06526364 whose registered office is at 264 Banbury Road, Oxford OX2 7DY is the data processor.
The service is marketed as Dataplicity, and is provided at dataplicity.com and sub-domains thereto (our site).
We collect certain data to help us:
We use a number of analytics tools to help us make sense of the data we collect (including Google Analytics, Intercom and others).
We do not provide advertising space on our site.
We do not sell any access to our systems to advertisers.
We value all our users. This includes those users on our free tier who by providing us feedback and exercising our system under many different use cases help us to spot bugs and make improvements to the service.
In order that we can provide the service you expect from us, we also use information held about you in the following ways:
Where applicable, we may contact you about these by e-mail, post or telephone. If you are a new customer, we will normally contact you by electronic means.
We may collect and process the following data about you:
We may collect information about your computer, mobile (cell) and your devices, including where available your IP address, operating system and browser type, for system administration, to help us understand the usage of the service and to focus our efforts around developing new features that will benefit you.
All information you provide to us is stored on our secure servers in the USA. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise this right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.