Dataplicity playbooks
Dataplicity joins device identity, connectivity, logs, alerts, service history, billing context, customer status, and remote access so vendors can reason about fleets as products, not as scattered server logs.
The real value is answering connected-device questions that server-centric tooling was never built to understand.
Connectivity
Alert on a carrier or connectivity cohort, such as devices connected through Starlink, then check whether the outage points to regional coverage, account suspension, or an expired billing card.
Open playbookProduct quality
Use log analytics to correlate repeated syslog signatures with firmware version, device class, rollout group, and incident history.
Open playbookCustomer trust
Turn device evidence into incident response, service history, customer-facing status, and warranty context without manually copying between tools.
Open playbookGeneric monitoring and log platforms understand servers. Dataplicity understands shipped devices, customers, warranty, connectivity, and support operations as one system.
One device record
The same device record carries customer, site, firmware, warranty, logs, alerts, incidents, remote sessions, and service history.
Fleet reasoning
If every device on Starlink drops offline at once, Dataplicity can point teams toward provider, account, or billing causes before they chase hardware faults.
Log analytics
Find error signatures by device class, firmware, customer, region, or cohort instead of dumping IoT logs into a server-centric search box.
Closed loop
Open Terminal, publish a Wormhole URL, update an incident, notify customers, and preserve audit history without switching systems.
Practical next steps for deploying the agent, integrating signals, and turning evidence into support workflows.
Deploy
Install the agent, register devices, validate logs, and prove the operational loop before scaling.
Open playbookIntegrate
Send logs, telemetry, product events, and backend context into Dataplicity without replacing your runtime.
Open playbookRespond
Use logs, alerts, remote access, customer status, and service history together during support.
Open playbookEvaluate
What Dataplicity replaces, what it complements, and why IoT vendors need more than generic observability.
Open playbookEnter your work email, we create a workspace plus default device class, and hand you the exact command to register the first unit.