The runbook exists. It lives in one engineer's head.

Worked scenarios for investigating device drift, rollout faults and support requests. Follow the available evidence to a decision, then check the result on your own fleet.

Where are you starting?

A prototype, a first batch or an established fleet. Start where the work is.

Explore the full product lifecycle →

Server config tools weren't built for IoT fleets

Gold configs and desired-state manifests assume managed servers. IoT fleets need bounded capture and peer-learned normal instead.

Device Check · in the app

Bounded capture. Not 24/7 upload.

From a device record, run about fifteen to twenty minutes of health, network path, clock skew, and process evidence - then analyse that window.

See remote diagnostics

In-app Device Check is attached to a device. Separate from free public Device Check (no account). Open public Device Check

Device Class Pulse

Peer-learned normal. No gold build.

Pulse learns class normal from peers as they run, then flags units that stop looking like the rest. No golden image required.

See Pulse on the product tour

What Dataplicity makes obvious

Connectivity

Network outages across a fleet

Alert on a carrier cohort, then tell regional coverage apart from a suspended account or an expired card.

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Dataplicity alerts showing active connectivity events across customer sites

Product quality

A firmware cohort logging the same error

Correlate repeated syslog signatures with firmware version, device class, and rollout group.

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Dataplicity logging console with device and platform events from the Northstar demo fleet

Customer trust

Support, status, and warranty share the facts

Turn device evidence into incident response, customer-facing status, and warranty context.

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Dataplicity customers page with Harbor Retail, Polar Freight, and Solstice Utilities demo fleets

Why these need one platform

Generic monitoring understands servers. Dataplicity understands shipped devices.

  • Device CheckBounded in-app capture when a unit fails - not a permanent diagnostic firehose from the whole fleet.
  • PulsePeer comparison inside a device class over time - no gold build required to know what normal looks like.
  • One device recordCustomer, site, firmware, warranty, logs, and sessions hang off the same record.
  • Closed loopTerminal, Wormhole, incidents, and customer notices sit beside the evidence.

Guides and walkthroughs

Try a playbook right now.

Add your work email and we hand you the install command for the first device.